Version 24.0017 May 17, 2024

 1. New Field Code: Added a new filed code for letters RNNR9R which is 12 times the monthly rent for the renewal lease.

2. Rent Bill Email Text in Body: Added a feature to suppress printing lock box information on an email rent bill – text in body.

3. Work Orders: Fixed an issue sending a work order as a text message to a cell phone.

4. Letters: Added a screen sort by date up (newest first) and down (oldest first).

5. Renewal Update Wizard: Fixed an issue where a 2 year renewal for a rent stabilized (guidelines) tenant with a Sr. Citizen credit (feature: Apply Subsidy Credit by Renewal Wizard) was not increasing the credit for the first year.

6. RIS Cloud Customers: Numerous changes were made to accommodate this new format. Running an update patch requires all users to be out of RIS and the patch is run using the “Azure Patch” icon on the main tenant form. If you are unsure how to run the patch, contact RIS and we will run the patch for you.

Version 24.004 February 21, 2023

 1. NY Renewal Riders: Added new pdf files to Tenant System Template Letters –

RS RIDER 2024 APPLIC, RS RIDER 2024 TENANT, RS RIDER ETPA 2024 APPLIC, and RS RIDER ETPA 2024 TENANT.

2. Person Report: Fixed an issue with the report.

Version 23.0084 December 20, 2023

1. Recurring Charges: Added an option to sort the View Screen for Recurring Charges newewst date and code to oldest.

2. Late Charge Bill Comment: Added an option to shorten the comment on the rent bill for late charges to accommodate certain bill forms.

3. Purchase Orders: Fixed an issue with Purchase Orders attaching to more than one invoice.

4. Vendor Letters: If the user changes the property filter for that letter, the vendor letter will be moved to the new property folder.

5. Tenant Prefixes: Fixed an issue with the tenant prefixes added an unnecessary ~.

Version 23.0077 November 3, 2023

1. Parking Renewal Letter: Added a Parking Renewal Letter for Rent Stabilzed tenants.

2. Renewal Lease Code: Added a code - RNCD2R  - to determine the starting date of the 2^nd year of a 2 year renewal lease.

3. AvidXchange: Exporting checks now in check number order.

Version 23.0067 October 4, 2023

 1. Letters Program: Added a new feature to all letters. You can now establish a link to a folder on your computer. One use of this feature is to save numerous photos in a folder on your computer and to create a link to the folder instead of injecting individual photos. Please make sure your backup includes this folder as it is a link and not injected into Risdoc.

2. Risdesk: Added a Manager Login and added additional information for the manager to view.

3. Renewal Lease Printing: Added an option to print PDF Renewal Leases directly using Adobe without having to preview and then print. This should be used ONLY if the default option is not working. To switch on this feature: More Utilities – PDF Settings.

4. Charge Codes Report: Added new report.

Version 23.0063 September 18, 2023

1. Tenant Statement: Fixed an issue where the report was giving an incorrect balance due under limited circumstances where deposits were entered as of January 1st.

Version 23.0062 September 8, 2023

 1. Utility Pull Down Menu: Revised the wording of the pull-down menu to clarify the choices. Added a link to the new RIS Support Ticket platform.

2. Utility: Added a utility to reload the codes to all template pdf’s at one time.

3. System Email Setting: Fixed an issue with the email – user/system email choice.

4. Tenant Applied Statement: Fixed an issue with Tenant Applied Statement inside letters when there is a zero balance.

5. Renewal Update Wizard: Fixed an issue for the 2-year renewal guideline increases for 10/01/23 to 09/30/25 where there is a tenant portion and a subsidy portion or a tenant portion and a second billing with feature “Apply Increase by Renewal Wizard.”

Version 23.0047 July 24, 2023

 1. Tenant Statement: Fixed an issue when the new feature (include deposit comment) is selected.

2. Avid Exchange : Fixed the message on the “do not export” report.

3. Graphic Service Bill: Fixed an issue where the tenant bill was not exporting in certain circumstances.

4. Renewal Update Wizard: Changed the input screen for No Guidelines 2 year renewal choice.

Version 23.0042 July 6, 2023

 Rent Stabilzation New Guidelines and Renewal Lease Forms: RIS fixed an error in calculating the security deposit for the second year.

Version 23.0036 June 28, 2023

 1. Rent Stabilization New Guidelines: RIS added a new 2-tier successive rent increase selection to the Property Renewal Percentage program. Please follow the instructions on our help website for details [Tenant Information – Renewal Percentages].

2. Rent Stabilization Renewal Leases and Riders: There are new Renewal Leases and Riders dated March 2023. Please use the new files that are included in your templates. For the NYC and ETPA Renewal Leases, you should change the Lease Type selection in Property-Renewal Lease Percentages. Replace the 2022 form with the 2023 form.

3. Data Encryption: Added encryption of tenant Social Security Numbers and tenant ACH information. This was done to secure this information from hackers gaining access to your computer. For more information, visit our help website [Utilities – Security].

4. Tenant Bills: Added a bill type named Applied Summary. This bill type will list all open invoices and the balances due. You must check the box “Eliminate Zero Balances” on the Tenant Applied Summary Report form once. To print the bills, proceed like printing other bills but you must use new Plain Paper Extended rent bill form.

5. RPIE Export: A new commercial spreadsheet was added to replace the former spreadsheet. Also please note that the Residential spreadsheet requires a number in the months vacant. The RIS program enters a zero.

6. Email Program: Added a feature to use BCC to batch notices to enable email blasts to residents in 1 selected property using one email instead of multiple emails.

7. Payment Portal Import Screen: Added a new selection for importing from Zego/Paylease and Clickpay. You can restrict viewing open invoices to only those cases where there is an open invoice for billing codes you select. For more information, visit our help website [Other Services – Clickpay/Paylease ...].

Version 23.0019 February 17, 2023

 

1. Letter Field Codes: Added another Field Code:  Tenant One Month Statement (R2MSCR)

2. Vendor 1099-NEC: Added an export to excel for use with efile4biz.com.

3. Work Orders & Repairs: Added filters, sorts/selections and searches to the various screens.

4. Rent Stabilization Rider: Added new 2022 Rent Stabilization Riders in pdf format. There are separate Riders for Applicants with new leases and Tenants renewing leases. We named them: RS RIDER 2022 APPLIC (use in applicant menu); RS RIDER 2022 TENANT (use in tenant menu after you enter new lease dates); RS RIDR EPTA 2022 AP (use in applicant menu); RS RIDR EPTA 2022 T/ (use in tenant menu after you enter new lease dates); RSRIDR NYC 2022RENW (use in renewal menu); RSRIDR ETPA 2022RENW (use in renewal menu).

5. Ebalance Program: Added additional import to accommodate Orange Bank and Signature Bank csv files. Instructions for the ebalance program are on www.risassist.com.

6. Balance Sheet Report: Modified Balance Sheet Report to add net balances to each title account subtotal and add total assets/liabilities+capital at end.

7. Bilcode Balance Due: Added to the button on the Tenant Ledger Page an option to display overpayments as well as balances due.

8. Lock Box Import: Added importation of check numbers if the check numbers are included in the importation file.

9. Rent Roll Report: Fixed an error in subreport “Additional Room/Status Code Analysis.”

10. Bank Reconciliation: Added a password to protect accidentally deleting a bank statement date. Also added a choice to include/exclude documents attached to the bank statement when exporting the bank reconciliation report to pdf.

11. Tenant Statement: Add an option to include deposit comment to the report.

12. Renewal Lease Information: Added a utility to bring forward renewal lease information from the prior year to the current year when users inadvertently updated the prior year’s data for a tenant after creating the next year’s data. (Only brings forward lease start and end dates, and recurring charges if the lease start and end dates in the prior year are later than the lease start and end dates in the current year.)

Version 22.0092 November 28, 2022

 1. Error Messages: Revised Error Message Screen.

2. Letter Field Codes: Added new Field Codes: Tenant One Month Statement (R1MSCR); Tenant Last Payment Amount (RLPAMR); Tenant Last Payment Date (RLPDTR); Company Next Month Name (RCRMXR); and Recurring Charges – Next Month Rent (RBINMR). All of the above fields automatically use the current date on your computer as the reference date.

3. Deposit Reports: Added the comment field from a tenant deposit to two reports: Deposit Detail Report-Month and Selected Deposit Plain Paper.

4. Paylease/Zego Payment Portal: Changed the logo and name from Paylease to Zego.

Version 22.0083 October 31, 2022

 1. Clickpay Upload: Added an internal program to compare Rental files received by Clickpay to Rental files sent to Clickpay immediately after sending the file. If there is a size comparison error, a message will appear on the screen to contact RIS techsupport.

2. Apartment Comments: Added a browse for the apartment comments.

3. Tenant Applied Summary/Tenant Report: A subreport was added to total billed amounts and payments by billing code.

4. Field Codes: Added 3 new codes to facilite separate lines for the tenant address where the special address is used. If you need to use the special address/property address as separate lines (e.g. lease renewal forms), then use codes RPSA1R, RPSA2R and RPAS3R instead of RPAD1R, RPAD2R and RPAD3R.

5. Lease Expiration Spreadsheet: Added Renewal Stop Notes to the spreadsheet.

Version 22.0075 September 19, 2022

1. NYC 2022 Renewal Form: Corrected a formatting error on official RTP8 (7/22) form.

2. Batch Processing-Batch Notices: The choice for “Display before sending” or “Send without displaying” will be saved as the default on that station until changed.

3. Lease Expiring Spreadsheet: Added Rooms to the spreadsheet.

4. Email Rent Bills: Added the property billing comments to the body of the email. This will facilitate adding a payment portal URL to the email bill.

5. Property Management Fee: Added an option to add a fixed amount over and above the percentage fee.

6. Risdesk Program: Adjusted the tenant statement display to show the entire billing and payment information.

7. Template Letters Field List: Added a field name for Applicant Tenant Number.

8. PDF Settings: We added the ability for signatures to appear on pdf documents. See RIS Web – Tenant Letters pages 4-5 – for detailed explanation.

9. Emailing Scanned Documents: Added the ability to directly email scanned/saved documents from all areas of the program with the Scan/View program button. Also included is directly emailing purchase orders.

10. Company Charge Codes: Added a sort by description and a search description to locate an existing charge code.

11. Disability Notice: Added a disability notice to the template letters pdf forms. Embedded fields are: RPOWPR and RPU02R. You can use the sort function to locate the information for these fields.

12. Tenant Email Consent: Added a form called Tenant Email consent to the template letters pdf forms. In New York State, this consent form is required to be signed by the tenant in advance if you want to use electronic signatures on leases, renewals, etc. for that tenant. RIS does not encourage or discourage electronic signature use. 

Version 22.0060 July 8, 2022

1. NYC 2022 Renewal Form: Added the official RTP8 (7/22) form released by the DHCR.

2. PDF Settings: Set all pdf default settings to Lock off. User must check the box to turn on the lock.

3. Cash Disbursements Report: Added html links into the pdf export for Avid Exchange invoices.

4. DHCR Export: Removed the requirement for an address suffix and made it optional.

5. Vendor Search: Fixed an issue with the vendor search during the add a check program.

6. Reports Menu - Tenant Statement Report: Added to the Reports Menu - Tenant Statement Report – additional tenant statement types.

7. Template Letters Field List: Added a sort function for description or field name.

8. Return Check Letter: Added a template letter selection, by property, for this letter. The selector in on the Property Menu – Return Check Letter. The default template letter is named Return Check. You can modify the existing template or add new templates.

Version 22.0055 June 13, 2022

 1. Renewal Update: Fixed an error in the Renewal Update (a/k/a Renewal Wizard) program for Guideline renewals with 1 year renewals starting July 1, 2022.

2. Lease Expiring Spreadsheet: Added Renewal Templates to the document list.

3. Combined Menu: Added a flashing color option to the combined menu button on the reports menu. Color settings access is in More Utilities – Main Form Colors.

4. Batch Notice PDF attachments: Fixed an issue with attachments not saving in Tenant letters.

5. Management Menu Work Order Tab: Fixed an issue with the Location selection button.

6. Avid Exchange: Added the ability to view URL invoices across vendors and years.

7. Journal Entries: Added the ability to have comments to documents attached to journal entries.

Version 22.0045 May 11, 2022

 1. Annual Registration: Revised the diagnostic report to account for the changes to the renewal guidelines.

2. Applicant Registration Info: Updated this area of the program to reflect changes in the New York Rent Stabilization Law. Using this data you can create the Rent Stabilization Rider from the pdf template. This template was also updated.

3. Floor Plans: Added additional features to Apartment Letters. A floor plan filter was added so that you have the option to include a link to the floor plan letters on the main tenant screen. To enable the link on the tenant screen, go to more utilities – floor plans.

4. Letters: Added the option for a letter to access a web address. Currently, letters can only access documents on your computer. To enter a web address link, use the Scan/Link/Inject a file button, select the WEB selector, enter a screen name and then enter (or copy/paste) the web address. If your letter is an email link, then sending an email from RIS will send the link to the email addressee.

5. Sales Tax Program: Added a feature to automatically add a sales tax charge when posting rents. This must be initialized in the Charge Code setup as well as in the property setup.

6. Tenant Statements: Fixed issue with start/end date in tenant statements.

7. RPIE: Replace the residential spreadsheet export with the changes required by the Department of Finance. Also added an option to export a commercial rent roll spreadsheet.

8. Vendor Information: Added additional fields to select when copying vendor update information across companies.

9. Letters Path Issue: Added a search feature to locate misplaced linked letters, especially needed when the path contains a link to a changed drive letter.

Version 22.0026 March 1, 2022

 1. Renewal Lease Printing: Major improvements were made to all of the Renewal Lease printing functions, including for one tenant, batch processing and the new spreadsheet processing program to supplement the January 12, 2022 enhancements.

2. RPIE Excel Worksheet: Added an export for the commercial worksheet.

3. Chase Positive Pay: Added a combined file export for customer that set up with Chase multiple accounts with one login.

4. Avid Exchange: Added vendor insurance reminders to Avid invoices.

5. Billed Amounts Comparison Report: Added a new report to compare billed amounts for every tenant between two selected months.

6. Payroll Import: Added a payroll import from an Excel® worksheet.

7. Tenant Applied Summary Report: Fixed an issue with a delay in the calculations.

8. Click Pay Import: Fixed a capitalization issue during importing.

9. Paylease/Zego Import: Added a feature to split deposit information in the checkbook by type of payment (ACH, Credit Card, etc.) to match the deposits appearing in the checking account. Fixed an issue with the Clickpay import splitting the deposit.

10. Tenant Ledger: Added additional information to the Expanded View screen to show deposit comments. If Paylease sends check number data for scanned deposits, the check number will show here.

11. Post Office Proof of Mailing: Added the Post Office Proof of Mailing Tenant Form to the Combined Menu.

Version 22.010 January 24, 2022

1. Accounts Payable Screen: Fixed an issue with the sub-screen display of amount paid.

2. Renewal Lease Printing: Fixed an issue with printing more than one copy.

3. Lease Expiring Spreadsheet: Fixed an issue saving PDF attachments.

4. Saving PDF Documents: Fixed an issue saving PDF documents when there are no fields to fill in.

5. Saving Batch Notices: Fixed an issue with PDF letters not saved in Risdoc.

Version 22.006 January 12, 2022

 

1. Renewal Leases: Added major enhancements to the Renewal Lease program.

—For printing Renewal Leases there is a choice for “guidelines” and “no guidelines” to simplify entering the new rent. (Guidelines refers to Stabilized in New York where guidelines apply.)

—Renewal Lease Forms can now be linked to the annual guidelines to simplify printing renewal leases across years.

—Official PDF forms are now available for NYC and ETPA counties.

—Added USPS Proof of Mailing forms to the Batch Processing Menu.

—Added a new Batch Process to print large volumes of Renewal Leases from a specialized spreadsheet.

—Complete instructions for all of the above are on RIS web help – Renewal Leases.

2. Renewal Update Wizard:

— For entering new Renewal Lease information using the Renewal Update Wizard,  there is a choice for “guidelines” and “no guidelines” to simplify entering the new rent.

— Revised the defaults to include the new “guidelines/no guidelines” options to simplify applying defaults to all properties. Defaults are set in the Property Menu – Renewal Wizard Defaults.

— Added a warning message at the year’s end to enter Renewal Updates into the new year only. Also added a warning message for other tenant data that will not be transferred after the next year files have been created.

3. PDF System Template Forms: Added pdf format into the System Template Letters and Renewals. PDF forms use the same Field Codes for inserting data into the forms. This major improvement to the RIS program will allow any lease forms and documents to be used in the RIS program.

4. Renewal Lease Type Browse Button: Added a feature to apply Renewal Lease Types across all properties.

5. Result Reports: Added pdf output to all result reports.

6. Tenant Payment Portals: Added the feature to update the tenant security deposit field when posting the deposits.

7. Printer Setup: Added pdf forms to the printer setup so pdf forms can be directed to any printer instead of the default printer.

8. Deposit Slip Report: Added totals by general ledger to the Plain Paper Deposit Slip Report. To enable this feature, go to more utilities – Deposit Ticket Print Options.

9. Avid Exchange: Fixed an issue with the program to mark Avid checks for re-uploading; added line item comments; and added purchase order recognition.

10. ADP Payroll: Added additional functionality to the mapping for ADP payroll importing.

11. Correction Features: Added a correction feature for an invalid tenant status code or invalid renewal lease type. This will prevent program error messages and program termination.

12. Tenant Balance Due by GL Account: Added a screen display for tenant balance due  by general ledger account. This can be enabled at the Tenant Ledger – Tenant Ledger Settings.