Version 25.00030 March 25 , 2025

 1. RISDESK. Numerous Enhancements made to the RISDESK program, including: enabling access to the upload and other functions on the main form, revising the property selection checkboxes, and adding SMS notifications.

2. RISPAY Payment Portal. Numerous Enhancements made to the RISPAY program, including: added processing RISPAY to automatically search for deposits when starting the RIS program [turn on in Entry Reminder Utility], and simplified selecting properties with revised checkboxes.

3. PDF Issue. As reported earlier, some newer versions of Windows 11 and Windows Defender are blocking the PDF data import program making the PDF Renewal Lease and other PDF documents unusable. A substitute process is now available using Adobe Reader. The RIS program should automatically detect the issue and switch to Adobe Reader. If you need assistance, send a support ticket to RIS: https://risllc.freshdesk.com/support/home

4. Check Printing. Added a feature to adjust the memo line on the check. Setting is located in Utilities – Utilities – Check & Deposit Settings. We recommend position 3 to start.

5. Entering Deposits. Reinstated the option to continue entering deposits for the same property/tenant during the deposit entry program.

6. Vendor 1099 Report. Included in the 1099 reports any credit card payments to the vendor where the payment has the vendor as the “work vendor.”

7. Field Codes. Added to the field code list: purchase price, and lease expiration date + 1 day

8. Investor Report. Fixed an issue with the report.

9. Bring Forward from Prior Year: Added the ability to bring forward numerous other fields to assist customers who made changes to the prior year after creating the new year. The list is in the Applied Utilities inside the tenant ledger.

10. Journal Entries: Added an import from Excel.

Version 25.0008 January 16, 2025

 1. PDF Issue. Some newer versions of Windows 11 and Windows Defender are blocking the PDF data import program making the PDF Renewal Lease and other PDF documents unuseable. We added a utility to turn off PDF data import program in the unlikely case that it does not work.

2. Optional Program Screen. Screen reorganized to make space for the RISPAY payment portal.

3. Balance Checkbook. RIS will capture the name of the user who deletes a balance checkbook date and amount.

4. Applied Program. Fixed an issue where some reports were not working.

5. Overpayment Program. Fixed an issue where some reports were not working.

Version 24.0080 November 23, 2024

 1. Year End Tenant Payment Portal Upload. Added an option to upload next year’s tenant balances to the Payment Portal.

2. Excel Importation. Added second tenant social security number field.

3. Tenant Information. Added field for second tenant social security number.

Version 24.0065 November 5, 2024

 1. Rent Stabilization Rider: Added revised ETPA Rent Stabilization Rider dated October 2024. After the Riders are installed, you must turn duplex printing on if you choose to use duplex printing. The screen names are RS RIDR ETPA OCT24 T and RS RIDR ETPA OCT24 A.

Version 24.0062 October 29, 2024

1. Patch: For our cloud customers, created a separate procedure to install patches and we added a 50 second delay during the installation for the program to close. More information can be found in our help web.

2. Rent Stabilization Rider: Yes, another revised Rent Stabilization Rider dated October 2024. After the Riders are installed, you must turn duplex printing on if you choose to use duplex printing. The screen names are RS RIDER OCT24 TENANT and RS RIDER OCT24 APPLIC.

3. Renewal Lease Form - NYC: Added new form to RIS.

4. Renewal Lease Form - ETPA: Added new form to RIS.

5. Batch Sending Renewal Leases: The batch process for emailing renewal leases was enhanced to allow emailing directly without first reviewing. The selection to send without reviewing is in More Utilities – Email Settings Button. Select Yes or No to “View Email Renewal before send.”

6. Payment Portal Checkbook Interface: For customers with a company with multiple properties and multiple checkbooks within the company, we moved and reworked the process for importing tenant payment portal payments into assigned checkbooks. More information can be found in our help web.

7. Restricted OverPayment Program: Fixed issues with the program.

8. Excel: Removed restriction exporting to Excel when Excel is already open.

9. Recurring Charge Bring Forward from Prior Year: Revised this program and moved it from the property level to the tenant level.

10. Work Vendor: Added a feature for credit card payments where a work vendor is selected, the program will prompt you to change the general ledger code. First select the work vendor and confirm to change the general ledger code.

11. Legal Balance Reports: Fixed an issue with the Legal Balance Column 1 Report.

12. Viewing Vendor Invoices: When you select a vendor in the Company Menu and you select to view invoices, we fixed an issue with viewing prior year invoices imported from AvidXchange.

13. Email Client: In preparation for issues with Gmail (and other email providers) that will restrict access to external email clients, we added the Thunderbird email client as an option.

14. Risdesk Work Order Import: We grayed out (disabled) the Risdesk work order import during other open processes to prevent program errors.

15. Invoice Report: We made a change to the reports Invoices-All and Invoices-All-Plus to move the invoice total to the ribbon. We also added a new report in the Checkbook Accounts Payable Form to run the Invoices Report for one selected invoice.

16. Encryption: For security purposes, we added encryption to all tenant social security numbers and tenant bank routing information. Restricted access is in Security – “Access Encrypted Data.” Uncheck the check box to restrict access.

17. Annual Registrations: Restored SCRIE and DRIE into the registration form.

18. Graphic Service Bill: Added the tenant number to the excel export. The feature can be turned on or off in More Utilities – Bill Addressing/Account button.

Version 24.0017 May 17, 2024

 1. New Field Code: Added a new filed code for letters RNNR9R which is 12 times the monthly rent for the renewal lease.

2. Rent Bill Email Text in Body: Added a feature to suppress printing lock box information on an email rent bill – text in body.

3. Work Orders: Fixed an issue sending a work order as a text message to a cell phone.

4. Letters: Added a screen sort by date up (newest first) and down (oldest first).

5. Renewal Update Wizard: Fixed an issue where a 2 year renewal for a rent stabilized (guidelines) tenant with a Sr. Citizen credit (feature: Apply Subsidy Credit by Renewal Wizard) was not increasing the credit for the first year.

6. RIS Cloud Customers: Numerous changes were made to accommodate this new format. Running an update patch requires all users to be out of RIS and the patch is run using the “Azure Patch” icon on the main tenant form. If you are unsure how to run the patch, contact RIS and we will run the patch for you.

Version 24.004 February 21, 2023

 1. NY Renewal Riders: Added new pdf files to Tenant System Template Letters –

RS RIDER 2024 APPLIC, RS RIDER 2024 TENANT, RS RIDER ETPA 2024 APPLIC, and RS RIDER ETPA 2024 TENANT.

2. Person Report: Fixed an issue with the report.

Version 23.0084 December 20, 2023

1. Recurring Charges: Added an option to sort the View Screen for Recurring Charges newewst date and code to oldest.

2. Late Charge Bill Comment: Added an option to shorten the comment on the rent bill for late charges to accommodate certain bill forms.

3. Purchase Orders: Fixed an issue with Purchase Orders attaching to more than one invoice.

4. Vendor Letters: If the user changes the property filter for that letter, the vendor letter will be moved to the new property folder.

5. Tenant Prefixes: Fixed an issue with the tenant prefixes added an unnecessary ~.

Version 23.0077 November 3, 2023

1. Parking Renewal Letter: Added a Parking Renewal Letter for Rent Stabilzed tenants.

2. Renewal Lease Code: Added a code - RNCD2R  - to determine the starting date of the 2^nd year of a 2 year renewal lease.

3. AvidXchange: Exporting checks now in check number order.

Version 23.0067 October 4, 2023

 1. Letters Program: Added a new feature to all letters. You can now establish a link to a folder on your computer. One use of this feature is to save numerous photos in a folder on your computer and to create a link to the folder instead of injecting individual photos. Please make sure your backup includes this folder as it is a link and not injected into Risdoc.

2. Risdesk: Added a Manager Login and added additional information for the manager to view.

3. Renewal Lease Printing: Added an option to print PDF Renewal Leases directly using Adobe without having to preview and then print. This should be used ONLY if the default option is not working. To switch on this feature: More Utilities – PDF Settings.

4. Charge Codes Report: Added new report.

Version 23.0063 September 18, 2023

1. Tenant Statement: Fixed an issue where the report was giving an incorrect balance due under limited circumstances where deposits were entered as of January 1st.

Version 23.0062 September 8, 2023

 1. Utility Pull Down Menu: Revised the wording of the pull-down menu to clarify the choices. Added a link to the new RIS Support Ticket platform.

2. Utility: Added a utility to reload the codes to all template pdf’s at one time.

3. System Email Setting: Fixed an issue with the email – user/system email choice.

4. Tenant Applied Statement: Fixed an issue with Tenant Applied Statement inside letters when there is a zero balance.

5. Renewal Update Wizard: Fixed an issue for the 2-year renewal guideline increases for 10/01/23 to 09/30/25 where there is a tenant portion and a subsidy portion or a tenant portion and a second billing with feature “Apply Increase by Renewal Wizard.”

Version 23.0047 July 24, 2023

 1. Tenant Statement: Fixed an issue when the new feature (include deposit comment) is selected.

2. Avid Exchange : Fixed the message on the “do not export” report.

3. Graphic Service Bill: Fixed an issue where the tenant bill was not exporting in certain circumstances.

4. Renewal Update Wizard: Changed the input screen for No Guidelines 2 year renewal choice.

Version 23.0042 July 6, 2023

 Rent Stabilzation New Guidelines and Renewal Lease Forms: RIS fixed an error in calculating the security deposit for the second year.

Version 23.0036 June 28, 2023

 1. Rent Stabilization New Guidelines: RIS added a new 2-tier successive rent increase selection to the Property Renewal Percentage program. Please follow the instructions on our help website for details [Tenant Information – Renewal Percentages].

2. Rent Stabilization Renewal Leases and Riders: There are new Renewal Leases and Riders dated March 2023. Please use the new files that are included in your templates. For the NYC and ETPA Renewal Leases, you should change the Lease Type selection in Property-Renewal Lease Percentages. Replace the 2022 form with the 2023 form.

3. Data Encryption: Added encryption of tenant Social Security Numbers and tenant ACH information. This was done to secure this information from hackers gaining access to your computer. For more information, visit our help website [Utilities – Security].

4. Tenant Bills: Added a bill type named Applied Summary. This bill type will list all open invoices and the balances due. You must check the box “Eliminate Zero Balances” on the Tenant Applied Summary Report form once. To print the bills, proceed like printing other bills but you must use new Plain Paper Extended rent bill form.

5. RPIE Export: A new commercial spreadsheet was added to replace the former spreadsheet. Also please note that the Residential spreadsheet requires a number in the months vacant. The RIS program enters a zero.

6. Email Program: Added a feature to use BCC to batch notices to enable email blasts to residents in 1 selected property using one email instead of multiple emails.

7. Payment Portal Import Screen: Added a new selection for importing from Zego/Paylease and Clickpay. You can restrict viewing open invoices to only those cases where there is an open invoice for billing codes you select. For more information, visit our help website [Other Services – Clickpay/Paylease ...].

Version 23.0019 February 17, 2023

 

1. Letter Field Codes: Added another Field Code:  Tenant One Month Statement (R2MSCR)

2. Vendor 1099-NEC: Added an export to excel for use with efile4biz.com.

3. Work Orders & Repairs: Added filters, sorts/selections and searches to the various screens.

4. Rent Stabilization Rider: Added new 2022 Rent Stabilization Riders in pdf format. There are separate Riders for Applicants with new leases and Tenants renewing leases. We named them: RS RIDER 2022 APPLIC (use in applicant menu); RS RIDER 2022 TENANT (use in tenant menu after you enter new lease dates); RS RIDR EPTA 2022 AP (use in applicant menu); RS RIDR EPTA 2022 T/ (use in tenant menu after you enter new lease dates); RSRIDR NYC 2022RENW (use in renewal menu); RSRIDR ETPA 2022RENW (use in renewal menu).

5. Ebalance Program: Added additional import to accommodate Orange Bank and Signature Bank csv files. Instructions for the ebalance program are on www.risassist.com.

6. Balance Sheet Report: Modified Balance Sheet Report to add net balances to each title account subtotal and add total assets/liabilities+capital at end.

7. Bilcode Balance Due: Added to the button on the Tenant Ledger Page an option to display overpayments as well as balances due.

8. Lock Box Import: Added importation of check numbers if the check numbers are included in the importation file.

9. Rent Roll Report: Fixed an error in subreport “Additional Room/Status Code Analysis.”

10. Bank Reconciliation: Added a password to protect accidentally deleting a bank statement date. Also added a choice to include/exclude documents attached to the bank statement when exporting the bank reconciliation report to pdf.

11. Tenant Statement: Add an option to include deposit comment to the report.

12. Renewal Lease Information: Added a utility to bring forward renewal lease information from the prior year to the current year when users inadvertently updated the prior year’s data for a tenant after creating the next year’s data. (Only brings forward lease start and end dates, and recurring charges if the lease start and end dates in the prior year are later than the lease start and end dates in the current year.)

Version 22.0092 November 28, 2022

 1. Error Messages: Revised Error Message Screen.

2. Letter Field Codes: Added new Field Codes: Tenant One Month Statement (R1MSCR); Tenant Last Payment Amount (RLPAMR); Tenant Last Payment Date (RLPDTR); Company Next Month Name (RCRMXR); and Recurring Charges – Next Month Rent (RBINMR). All of the above fields automatically use the current date on your computer as the reference date.

3. Deposit Reports: Added the comment field from a tenant deposit to two reports: Deposit Detail Report-Month and Selected Deposit Plain Paper.

4. Paylease/Zego Payment Portal: Changed the logo and name from Paylease to Zego.

Version 22.0083 October 31, 2022

 1. Clickpay Upload: Added an internal program to compare Rental files received by Clickpay to Rental files sent to Clickpay immediately after sending the file. If there is a size comparison error, a message will appear on the screen to contact RIS techsupport.

2. Apartment Comments: Added a browse for the apartment comments.

3. Tenant Applied Summary/Tenant Report: A subreport was added to total billed amounts and payments by billing code.

4. Field Codes: Added 3 new codes to facilite separate lines for the tenant address where the special address is used. If you need to use the special address/property address as separate lines (e.g. lease renewal forms), then use codes RPSA1R, RPSA2R and RPAS3R instead of RPAD1R, RPAD2R and RPAD3R.

5. Lease Expiration Spreadsheet: Added Renewal Stop Notes to the spreadsheet.

Version 22.0075 September 19, 2022

1. NYC 2022 Renewal Form: Corrected a formatting error on official RTP8 (7/22) form.

2. Batch Processing-Batch Notices: The choice for “Display before sending” or “Send without displaying” will be saved as the default on that station until changed.

3. Lease Expiring Spreadsheet: Added Rooms to the spreadsheet.

4. Email Rent Bills: Added the property billing comments to the body of the email. This will facilitate adding a payment portal URL to the email bill.

5. Property Management Fee: Added an option to add a fixed amount over and above the percentage fee.

6. Risdesk Program: Adjusted the tenant statement display to show the entire billing and payment information.

7. Template Letters Field List: Added a field name for Applicant Tenant Number.

8. PDF Settings: We added the ability for signatures to appear on pdf documents. See RIS Web – Tenant Letters pages 4-5 – for detailed explanation.

9. Emailing Scanned Documents: Added the ability to directly email scanned/saved documents from all areas of the program with the Scan/View program button. Also included is directly emailing purchase orders.

10. Company Charge Codes: Added a sort by description and a search description to locate an existing charge code.

11. Disability Notice: Added a disability notice to the template letters pdf forms. Embedded fields are: RPOWPR and RPU02R. You can use the sort function to locate the information for these fields.

12. Tenant Email Consent: Added a form called Tenant Email consent to the template letters pdf forms. In New York State, this consent form is required to be signed by the tenant in advance if you want to use electronic signatures on leases, renewals, etc. for that tenant. RIS does not encourage or discourage electronic signature use. 

Version 22.0060 July 8, 2022

1. NYC 2022 Renewal Form: Added the official RTP8 (7/22) form released by the DHCR.

2. PDF Settings: Set all pdf default settings to Lock off. User must check the box to turn on the lock.

3. Cash Disbursements Report: Added html links into the pdf export for Avid Exchange invoices.

4. DHCR Export: Removed the requirement for an address suffix and made it optional.

5. Vendor Search: Fixed an issue with the vendor search during the add a check program.

6. Reports Menu - Tenant Statement Report: Added to the Reports Menu - Tenant Statement Report – additional tenant statement types.

7. Template Letters Field List: Added a sort function for description or field name.

8. Return Check Letter: Added a template letter selection, by property, for this letter. The selector in on the Property Menu – Return Check Letter. The default template letter is named Return Check. You can modify the existing template or add new templates.